Introducing Ryanimation23

Professional Experience

Focused Supervisor offering 10 years of experience leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications. Seasoned professional possessing extensive retail and management experience. Efficient and industrious individual dedicated to driving optimal customer satisfaction. Recognized for reversing downward spirals by overhauling systems, processes and training programs.

Work History

IGA X-Press, Andrew Street – Melbourne, Mount Waverley, Victoria

Foodworks on Key St, Beaumaris, Victoria

Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
Onboarded new employees, including training, mentoring and new hire documentation
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue
Handled customer service by dealing with complaints, organizing stock and answering customer questions

Education

Advanced Diploma : Screen And Media VFX, Expected in 12/2020 
Academy Of Interactive Education (AIE) - Melbourne, Victoria 
Diploma : Animation, 05/2019 
JMC Academy - Melbourne, Victoria
Certificate IV : Graphic Design, 07/2017 
Swinburne University - Melbourne, Victoria 
VCE : 12/2015 
De La Salle, College - Melbourne, Victoria